FAQs

New Clients & Policies

Q: I’m new! How do I get started?

Welcome! Book online or call/text us at 360-846-3348. We’ll walk you through the best first visit for your goals.

Q: What’s your cancellation policy?

We ask for 24-hour notice to avoid a cancellation fee. We get it—life happens. Just give us a heads-up if you can.


Payment, HSA/FSA & Financing

Q: Do you accept HSA/FSA cards?

Yes! Many of our services, including weight loss and IV therapy, are eligible.

Q: Do you offer payment plans?

We have flexible financing options through Cherry, so you can invest in your wellness without the upfront burden.


Aesthetic & Skin Treatments

Q: Do you offer Botox or Dysport?

Yes! We offer both, with customized dosing and precise placement for natural-looking results.

Q: What about facials or microneedling?

We offer medical-grade facials, dermaplaning, microneedling, and chemical peels—plus seasonal themed treatments like our “Jungle Glow.”

Weight Loss & Semaglutide/Tirzepatide

Q: What is Semaglutide or Tirzepatide?

These are prescription medications originally used for type 2 diabetes that have been highly effective for weight loss. They work by reducing appetite and improving insulin function.

Q: Do I need labs or a physical to start?

We conduct a brief medical intake, vital signs, and offer optional in-house lab testing if needed. No extensive workup required.

Q: How soon will I see results?

Most clients begin noticing changes within 2–4 weeks, with steady results over time. Everyone’s journey is different—and we monitor your progress closely.

Q: Are GLP-1 medications safe?

Yes, when prescribed and monitored by a licensed medical professional. Our protocols follow the latest clinical guidance.


Vitamin Injections & IV Therapy

Q: Do I need an appointment?

Walk-ins are welcome, but appointments are recommended to guarantee availability.

Q: How long does an IV drip take?

Most infusions take about 30–45 minutes. Quick vitamin injections take less than 5 minutes.

Q: What’s the difference between IV therapy and injections?

IVs deliver fluids and nutrients directly into your bloodstream for faster absorption. Injections are great for quick boosts like B12, Lipo-Mino, or Vitamin D.

Q: Can I get IVs while pregnant or breastfeeding?

Some IVs and injections are safe, but others are not. We’ll review everything with you beforehand to keep you and baby safe.